Account and Data Deletion

How to request deletion

• Email saad@devteampro.us from the email address (or with the phone number) registered on your account.
• Put “Delete my account”in the subject line and include your school’s name so we can find the account.
• We verify the request with you (and, for a child’s records, with your school) and then complete the deletion.

You can also ask your school administrator to remove your account from the School Van Tracking dashboard.

What is deleted

• Your profile — name, email address, and phone number.
• Your children’s profile information — name, class, and pickup/drop-off details.
• Van location history linked to your account.
• Attendance and trip records linked to your account.
• Notification history and any saved device push tokens.

What may be kept

We may retain a limited amount of data where we are legally required to, or to resolve disputes and enforce our agreements — for example, payment and invoice records are kept for the period required by tax and accounting law. Everything else is deleted.

How long it takes

Once we verify your request, we delete your data within 30 days. If anything is retained for a legal reason, it is removed as soon as that requirement ends.

Contact

Questions about deleting your data? Email saad@devteampro.us, or use the support option in the School Van Tracking app. Please do not include passwords in your message. See our Privacy Policy for how we handle data.